Trio

Shipping

Order Processing
Orders usually ship within 24 hours on business days. Processing may take up to 3 business days. We do not process orders on weekends or U.S. public holidays.

Estimated Delivery After Dispatch

• Contiguous US & Canada: 5–9 business days.
• Alaska, Hawaii, other remote US locations, APO/FPO & US territories: 10–15 business days.
• Australia & New Zealand: 6–12 business days.

Delivery times are estimates. Processing time is additional.

Shipping Rates
US$10 per order. Free standard shipping on orders with a merchandise subtotal of US$80 or more after discounts, excluding taxes.

Returns

30-Day Returns
Request a return within 30 days of delivery. For change-of-mind returns, items must be unused, in their original condition, and include the original packaging, accessories, and components.

Return Costs
Customers cover change-of-mind return shipping. Original shipping charges are non-refundable unless required by law.

Product Issues
Received a defective, damaged, or incorrect item? Contact us so we can review the issue and arrange an appropriate solution.

Need Help?
Email [email protected] with your order number before returning any item.

See our Shipping Policy and Refunds & Exchanges Policy for full conditions. Your statutory consumer rights remain unaffected.